Privacy Policy

Effective Date: November 12, 2024

At FilterStudio Pro, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide you with a seamless shopping experience and improve our services. The types of information we collect include:

a. Information You Provide

  • Account Details: When you create an account or make a purchase, we collect your name, email address, billing address, and payment information.
  • Contact Information: If you contact us via email, contact forms, or support, we may collect details like your name and message.

b. Automatically Collected Information

When you visit our website, we may collect data such as:

  • IP address, browser type, and operating system.
  • Pages visited, time spent on pages, and navigation patterns.
  • Device type and other technical information.

c. Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to enhance your experience. These help us:

  • Save your preferences and shopping cart items.
  • Track website analytics to understand user behavior.
  • Provide relevant advertisements.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and deliver your purchases.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Personalization: To tailor your shopping experience based on your preferences.
  • Marketing: To send you promotional emails, updates, and offers (you can opt out at any time).
  • Improvement: To analyze and enhance our website, products, and services.
  • Legal Compliance: To comply with legal obligations and protect against fraud or unauthorized activity.

3. How We Share Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties:

  • Service Providers: Payment processors, shipping companies, and other vendors who assist us in operating our website.
  • Analytics Providers: Tools like Google Analytics to understand website traffic and improve our services.
  • Legal Authorities: If required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your personal data.
  • Data Deletion: Request the deletion of your personal information, subject to legal and operational requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Cookies Management: Adjust your browser settings to block or delete cookies.

To exercise these rights, please contact us at cs@filterstudiopro.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

7. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover such data, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date. We encourage you to review this page periodically.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

FilterStudio Pro
Email: cs@filterstudiopro.com
Address: FilterStudio Pro Ltd. 123 Creative Avenue, Suite 4B, New York, NY 10001, United States

Who we are

Suggested text: Our website address is: https://filterstudiopro.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.